jayabd Terms and Conditions

jayabd ("Platform", "we", "us") is an online gaming and sports betting service operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between jayabd and you.

By accessing the jayabd website, registering, or using any service, you are considered to have fully accepted these Terms. If you do not agree with these Terms, please do not use the platform.

We reserve the right to change, amend, or update these Terms at any time without prior notice. If you continue using the platform after updated Terms are published, you are considered to have accepted the new Terms. We therefore encourage you to check this page regularly.

2.1 Age and Eligibility

To create an account on jayabd and use the service, you must meet the following conditions:

• You must be 21 years of age or older ("21+ only").
• You must create the account entirely in your own name and on your own initiative.
• You are not a professional player or gaming official.
• You are aware that online gaming is lawful under the applicable laws of your jurisdiction.

2.2 Account Creation Rules

Each person may create only one account. Creating, managing, or using multiple accounts by the same person is strictly prohibited. If multiple accounts are discovered, we reserve the right to close them and suspend the associated funds.

• All information provided at the time of registration must be true, accurate, and complete.
• You must keep your account password and login details completely confidential.
• Any changes to your account information must be reported to jayabd immediately.
• You are responsible for all activity carried out through your account.

2.3 Identity Verification (KYC)

jayabd may at any time request a national identity card, passport, or other government-issued document to verify your identity. Withdrawal access may be limited until the KYC process is completed.

3.1 Deposits

The following conditions apply when depositing funds into your jayabd account:

3.2 Accepted Payment Methods

jayabd currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions must be completed through a payment account registered in your own name. Use of third-party payment accounts is strictly prohibited.

3.3 Withdrawal Conditions

• We reserve the right to verify your identity before processing a withdrawal request.
• Any deposited funds must be wagered at least once before a withdrawal can be made.
• jayabd reserves the right to suspend a withdrawal if fraud or a breach of rules is suspected.
• Withdrawal timeframes are typically 10–45 minutes; however, bank transfers may take longer.

4.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 10x (ten times). For example:

• Deposit ৳1,000 → Bonus ৳1,200 → Total balance ৳2,200
• Deposit ৳18,000 → Bonus ৳10,000 (maximum limit) → Total balance ৳28,000

4.2 General Bonus Terms

• Each bonus applies only once and to one account.
• Bonus funds may not be withdrawn until the wagering requirement has been met.
• jayabd reserves the right to change, suspend, or cancel any bonus offer.
• Bonuses may be forfeited if fraud or misuse is suspected.
• Bonuses apply only to active accounts registered from Bangladesh.
• Restrictions on using bonuses in certain games or bet types may apply.

4.3 VIP Program

The jayabd VIP program has four tiers: Bronze, Silver, Gold, and Platinum. A weekly cashback benefit is available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Advancement to a higher VIP tier depends on your overall activity on the platform. Contact us for more information.

5.1 Gaming Conduct

While gaming on the jayabd platform, you must follow the conduct rules below:

• Any form of fraud, software hacking, or use of automated bots is prohibited.
• Attempting to influence results by colluding with other players is prohibited.
• Attempting to gain unfair advantage from a technical error in any game is prohibited.
• Abusive or offensive conduct on the platform is strictly prohibited.

5.2 Technical Issues and Errors

If a technical error affects a gaming outcome, jayabd reserves the right to void that bet. jayabd is not liable for losses caused by server problems or internet connectivity issues.

All games displayed on the platform are operated to ensure fair play. In the event of any technical dispute, jayabd's decision will be considered final.

5.3 Betting Limits

Each game and bet type has its own minimum and maximum betting limits, which will be displayed in the game interface. jayabd reserves the right to change betting limits at any time.

jayabd declares the following activities strictly prohibited. Breaching these prohibitions may result in immediate account closure and forfeiture of balance:

• Money laundering or use of illegal funds.
• Creating an account with false information or concealing identity.
• Operating an account for the purpose of bonus abuse or bonus hunting.
• Interfering with the platform's security or software.
• Using third-party payment methods.
• Operating multiple accounts.
• Using automated tools or bots on the platform's systems.

6.1 Account Suspension and Closure

jayabd reserves the right to suspend, restrict, or close any account with or without reasonable cause. The right to forfeit any remaining balance in the event of a rule violation is also reserved.

jayabd is committed to protecting your personal information. Our platform uses SSL encryption to keep all your data secure. To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

• We do not sell your information to third parties.
• Information may be shared with relevant authorities where required by legal obligation.
• Industry-standard technical measures are used to protect your data.
• You may contact us at any time to enquire about the information we hold about you.

jayabd places great importance on responsible gaming practices. Gaming should be for entertainment, not as a solution to financial problems. We advise our members to follow the guidance below:

• Only spend an amount you can afford to lose.
• Take regular breaks and set limits on your gaming.
• If you feel gaming is becoming an addiction, seek help immediately.
• Do not game or bet in an attempt to recover financial losses.

Self-exclusion and deposit limit features are available on our platform. Visit our Responsible Gaming page for more details.

jayabd accepts no liability for the following:

• Losses caused by internet disruption or technical errors.
• Damage caused by viruses or malware on your device.
• Delays caused by errors in third-party services or payment gateways.
• Losses resulting from your password or account information being disclosed to another person.
• Service disruption in force majeure situations (natural disasters, government directives, etc.).

jayabd's maximum liability shall in no circumstances exceed the total funds held in your account.

10.1 Complaints Process

If you have a complaint or dispute, please contact our customer service team first. Our support team is available 24/7 via live chat in English.

10.2 Contact Methods

• Live Chat: 24/7 support available at all times
• Email: [email protected]

We aim to resolve all complaints within a reasonable time. In the event of a dispute, jayabd's decision is generally final.

10.3 Applicable Law

These Terms will be governed and interpreted in accordance with the applicable laws of Bangladesh.

11.1 Entire Agreement

These terms and conditions, our privacy policy, and responsible gaming guidelines together form the complete agreement between jayabd and you, and replace any previous oral or written agreements.

11.2 Severability

If any provision of these terms and conditions is declared invalid or unenforceable by a court, the remaining provisions will remain fully in effect.

11.3 Waiver

jayabd's failure to take action against a breach of any condition does not constitute a waiver of that condition. Full rights are reserved in the event of the same or similar breach in the future.

11.4 Language of Communication

All communication with jayabd will be conducted in Bengali. Our 24/7 live chat service is available entirely in Bengali.